What is “Human Services” and who is hiring, now?

As we approach the one year anniversary of when COVID 19 changed the course of our lives and the world, you may be wondering how you can still put your people skills and passion for helping others to work, even during a pandemic. It’s important to realize that your community needs support more than ever, right now! The way we achieve that support may have changed a bit, but the need is still VERY real. Occupations in Human Services are in-demand – this might be the right time for you to roll up your sleeves and get to work!

What is “Human Services”?

Humanservicesedu.org describes Human Services as “a broad term for social work and related programs, describing the full range of interdisciplinary services, from food assistance to substance abuse counseling, delivered through government and non-profit agencies in mutually supporting roles to improve the health and wellness of individuals and families.” As you can see, these types of roles can potentially impact individuals, families and entire communities! 

To explore, you may want to consider social topics that you are passionate about such as Community Development, Housing and Homelessness or Mental Health to name just a few. Think about your areas of interest and your “Why”. Throughout your career in Human Services, you will draw energy, inspiration and passion from your “Why” – so it’s important to really reflect on your values to see if they align with the work. 

Another option is to search for occupations based on Career or Title – HumanServicesEdu.org has a great list to choose from.  Even just reading some of these titles gives me all in the feels.

  • Child Advocate
  • Family Support Worker
  • Grant Writer
  • Interpreter
  • Substance Abuse Counselor

These careers positively impact the wellbeing of individuals and our communities – right where I want to be! How about you? 

Who is hiring?

An article published on Flexjobs.com (a subscription service for job seekers that features flexible and remote positions) shares that “now is the perfect time to search for a work-from-home human services position”. In their recent article – they share 12 human services companies that are hiring for remote positions, right now.

Have you checked hireBING recently? Here are a few jobs and internships I found doing a quick search:


  1. Yale Fellowship in Developmental Psychopathology https://binghamton.joinhandshake.com/jobs/4308882 
  2. Ambassador Year in China: Educational Ambassador at Ambright Education Group https://binghamton.joinhandshake.com/jobs/4278244 
  3. Education Intern at Farm Sanctuary https://binghamton.joinhandshake.com/jobs/4282614 
  4. Student Fellow – Education and Actions for a Better Future at US Partnership for Education for Sustainable Development https://binghamton.joinhandshake.com/jobs/2344944 


  1. Communications Coordinator – Social Policy Institute https://binghamton.joinhandshake.com/jobs/4237620 
  2. Social Worker at Jewish Board of Family Services https://binghamton.joinhandshake.com/jobs/4363236
  3. Assistant Program Manager: REGIONS-Site Secure at Community Partners in Action https://binghamton.joinhandshake.com/jobs/4313010 
  4. Recovery Specialist at Brooklyn Community Services https://binghamton.joinhandshake.com/jobs/4352700 

Learn about how the field has changed and what the hiring needs are due to the pandemic:

As you are seeking opportunities, it’s important to know that the pandemic hasn’t impacted everyone, or even every organization in the same way. So you need to do your homework. Some organizations have pivoted their services earlier than others, or maybe they found new and resourceful ways to keep afloat or innovate their services, while others, not. These factors directly impact hiring needs and internship opportunities, so you need to get a pulse of the field through networking and conducting informational interviews with professionals! Consider creating an account on Mentor Match where you will be linked with BU Alumni in your field of interest for a zoom or phone call to get you started. Keep your ear to the ground and ask professionals about their career journey and the ever-important question “How has the COVID 19 Pandemic changed the industry and the hiring needs in the field”.

By Jessica Lane-Rwabukwisi
Jessica Lane-Rwabukwisi Career Consultant Jessica Lane-Rwabukwisi