Alumni Spotlight: Nora Croutier ‘18, Sr. Senior Industrial Engineer at ThredUP!

Read about Nora’s time as a Binghamton Tour Guide influenced her career development and the most influential class!

Affinity Groups: Woman & LGBTQ

LinkedIn Profile

Tour Guide Program, Running Club, Research, and Intramural Sports.

Yes! I worked for Corning Inc. as a Process Engineer. It was a humbling experience where I learned how to ask for help, and how the real world never has one perfect answer the way the classroom does. In ISE, you need to come up with what you think is the best solution (and a plan b, c and d) and convince others why it’s the best option.

Being a tour guide allowed me to think on my feet and speak in front of people. I also really had to know the resources we had and be able to utilize them. You can’t know the answer to everything, but if you know how to connect someone to the person that does it’s just as valuable

The biggest thing was that I learned to question things and why they’d work a certain way. If there’s a process that doesn’t make sense, question it.

I was undecided, but I knew I wanted to go to Binghamton because there were so many well developed programs that I could succeed no matter what I wanted to go into. I eventually met with a counselor and we first realized it was easier to decided what I didn’t want to do. We landed on a few majors but I had never heard of industrial Engineering, and he said I should check it out because the way I think is very similar to that discipline. I ended up taking one course in psychology and one in IE (I was between ISE and neuroscience). At the end of the semester I decided to transfer to Watson and never looked back!

Try out different things- don’t be afraid if a class doesn’t end up counting towards your degree… It’s easier to try a few classes out to know what you’ll like (and more importantly, what you don’t).

Enterprise Systems was one of the most frustrating classes but is now the one I use almost everyday. Having a very open ended question for a problem and being able to attack it from multiple angles allowed me to develop critical thinking and analysis skills and build my confidence. At first I took it for granted as it became second nature but the longer I’m in the workplace the more I’ve realized these skills are not easily gained- we just learned them so well that it’s easy for us now!

As an industrial engineer you have to be like a Swiss army knife. Program management, analysis, public speaking, problem solving….you need to have it all. The biggest thing is being able to learn and stay humble. You don’t know everything and you never will

Try things that scare and intimidate you – try doing case competitions and other things that scare you. This is the best time in your life to try something new – even if you don’t succeed.

Curiosity. Ask questions about the process (not just the company). Use numbers and cause/effect on your resume. Pick one project from your work experience to show how you’ve made a positive impact (I reduced process time by 15% resulting in X dollars saved per year on the process).

The career centers were great – I liked using fleishman for interview and job search help while Watson was better for resume review.

It’s always a numbers game, but I like to pick out my top 3-5 jobs everyday when job searching and write their cover letters. Make those letters really personal because they’re the ones you’re really hoping for!

Nora’s Top Tip: All companies don’t post the same job title for what you’re looking for. Two companies may also post the same job and mean very different things, (Process Engineer at one place could mean an industrial engineer, while at another mean a software engineer for application development). Try out different searches!

Intern, do things outside of class related to school but also personal things. At our company, we want someone with passion and we can’t see that if you just put coursework and one internship. Do clubs, competitions, or research for career skills and whatever extracurriculars to show off who you are

Also, find an industry you like. Casting a wide net and seeing what sticks may land you a job, but won’t necessarily make you happy . You spend most of your life at your job, so try to find something you like. In my case, I loved the environment and thrifting. I got lucky that a company I shopped at was hiring and I got the job because I was passionate and curious on top of my skill set.

Your first 5 years out of school can get very lonely – you’re not around your friends as much or as easily as you were in college. Know that you’re not alone in this feeling and it’ll get better!

Also, you have a lot to learn your first year in the corporate world (but so does everyone) so be patient, find a mentor (it can be informal, just someone you’re comfortable asking questions too) and keep going.

By Jen Carrieri
Jen Carrieri Senior Student Engagement Specialist