Title: Sales Support Specialist
Reports to: Sales and Operations Manager
Are you what ISlide is looking for?
ISlide, Inc. is looking for a creative, dedicated, organized, high-energy professional to join the team. This position will provide the opportunity to gain hands-on business experience working in a driven and fun environment to provide custom premium footwear. If you’re ready to challenge yourself by stepping out of your comfort zone by helping us make a statement in the footwear industry, continue reading.
Duties & Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
- Provide data and guides to help the sales team
- Process bulk orders so that they can be passed onto production
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure the sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
- Proven work experience as a Sales support specialist or Sales support associate
- Experience with SAP
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
We’re building something special here. Every employee at ISlide started the same way. Some call it unique, others call it revolutionary. We prefer the term game-changing. What you do will have a great impact on the entire company. If you have what it takes, apply for this position.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.