Title Description- A Family Services Specialist I represents entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care and Employment Services. Employees perform routine casework activities and the casework is usually reviewed by the supervisor prior to implementing case action.
A Family Services Specialist II represents the full performance level. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care and Adoptions. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.
General Work Tasks (Illustrative Only) –
- Interprets laws, policies and regulations as applied to specific area of responsibility;
- Monitors, coordinates and administers specific programs as assigned;
- Coordinates services within specific area of responsibility;
- Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
- Informs clients of related service programs rules/regulations, and right to participate;
- Presents cases to determine appropriate services and writes/implements service plans;
- Provides case management services to monitor compliance;
- Manages program waiting lists;
- Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
- Completes necessary federal, state and local planning and reporting requirements;
- Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
- Conducts overall monitoring of programs in specific area of responsibility;
- Serves as resource to clients and the community in area of expertise; and
- Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.
Knowledge- Some knowledge of: social work principles and practices; human behavior and motivational theory; and social, economic, and health problems.
Skills- Skill in operating a motor vehicle and personal computer with associated software, preferably Microsoft Office.
Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client’s emotions in order to accomplish services objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in the social work field.
Education and Experience- Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
Possession of a BSW or MSW degree and/or a Commonwealth of Virginia Social Worker license. Prefer previous experience working with social work principles and practices. Prefer experience with agency associated database programs and software. Prefer experience in Foster Care, Child Protective Services, or Adult Protective Services and completion of required training programs. Knowledge of and/or working experience in legal processes, to include preparing legal documents, providing court testimony, and preparing court ordered home studies.
• Must consent to and successfully complete a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen.
• Must maintain a driving record consistent with insurance industry standards in order to operate a County vehicle.
• Must possess a valid Driver’s License.
• Must be willing to work after hours on-call schedule as assigned. This may include nights, weekends and holidays.
• Must be willing to work in Community emergency shelter as assigned during natural disaster or emergency.
All offers of employment are contingent upon satisfactory completion of a Twelve (12) month probationary period and the results of the required background checks and screening.
- Degree Level Bachelor’s Degree
- Locations 9049 Mary Ball Road, Lancaster, VA, 22503, US
- Minimum Salary $36,993
- Maximum Salary Commensurate with experience
Special Instructions to Applicants:
Information on the application/resume is the primary source used for screening the position. Applicants are encouraged to fully represent their qualifications on the application and/or resume. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed or hand delivered applications and resumes will not be accepted.
The website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume.