This is an onsite Tampa, FL.
Weekly schedule Tuesday through Saturday or Sunday through Thursday 8 to 4 OR 9 to 5
Wipro Ltd is a leading global information technology, consulting, and business process services company with over 235,000 dedicated employees serving clients in 66 countries. We offer an hourly rate, the ability to earn over-time as necessary and day one benefits. Wipro also offers many opportunities for career advancement within this engaging and exciting culture.
Job Description/Responsibilities
• Investigate activity on customer accounts to establish validity, perform financial remediation and/or apply measures to prevent further fraudulent acts
• Investigate transaction/user accounts for any policy violations
• Utilize multiple systems/windows to gather data
• Update incident status, accurately notate accounts/transactions
• Manage customer “Rewards” account status and security
• Route escalations to defined points of contact
• Refunding credit cards and other payment instrument
• Cancel suspected fraud orders and flag known criminal devices to prevent use
Desired skills:
• Moderate computer skills – Knowledge of standard MS Office programs (Word, Excel)
• Ability to navigate multiple computer screens with multiple systems/windows
• Ability to communicate effectively both written and verbally
• High school diploma or equivalent
• One year previous experience in the fraud or analysis industry
Full-time. Benefits: 401(k) with match, Health, Dental, and Vision insurance, Disability insurance, Flexible spending account, Health savings account, Life insurance, Paid time off/vacation and more.
Don’t delay…apply today!